Account
How Do I Delete Vehicle History?
If you would like to delete the vehicle history, please reach out to our support team by submitting a support form in the app or our support page at https://support.myavas.com/.
Can I Cancel My Account And Request A Refund?
All plans are purchased through participating dealers and financed within the term of the vehicle loan. Therefore all subscriptions are ineligible for a refund even if the subscription is cancelled.
I Am Unable To Register My Account/VIN
If you are experiencing issues with registering your VIN on either our registration website or our app, please submit a ticket to our support team through the app or our support page at https://support.myavas.com/.
How Do I Add Another Vehicle To My Account?
If you purchased a second vehicle with an AVAS unit installed and would like to have both units in the same account, please submit a support ticket from within the app. Click the top left icon in the app Select the "Support Form" option near the ...
How Do I Cancel My Subscription?
Before you cancel your account, we would like to remind you that all plans are purchased through participating dealers and financed within the term of the vehicle loan. Therefore all subscriptions are non-refundable. Before you decide to deactivate ...
What Is My Username?
Your username is your email address. If you can not remember the email you used to create your account, feel free to contact us today at, https://support.myavas.com/, and one of our support representatives will get back to you within 1 - 2 business ...
How To Report Your Vehicle Stolen
To report your vehicle stolen simply follow the steps below: Call the Stolen Vehicle Recovery Call Center. Have the VIN# to your vehicle ready or account name and be prepared to answer the security question you setup during registration. Provide the ...
How To Renew Your Service Plan
App Push Notification & Notice: The AVAS mobile app will send you a push notification (30) thirty days prior to to your expiration date, prompting you to renew your service within the app. There will also be a red notice banner across the top of your ...
How To Reset Your Password
Forgot Password: Too reset your password, simply open the AVAS mobile app and on the login screen click the Forgot Password link. Change Password: When logged into the AVAS Mobile App click on the 4 tile menu icon in the upper left corner of your ...
How To Register Your Account
Simply download the AVAS app today and click on the Register Your Vehicle link on the login screen. *Note - You will need the VIN# to your vehicle. This can be found on your vehicle purchase paperwork or in the lower right corner of the driver side ...