What Does Stopped Reporting Mean?
A stopped reporting notification means that your AVAS system is no longer reporting properly. This could be for various reasons such as a defective AVAS system, the system has been disconnected from power or even that system not being able to retrieve adequate signal. The best way to remedy this issue is to contact the original dealership the vehicle was purchased from and schedule a time for their service department to perform maintenance on the AVAS system.
Can I Request The Reporting History Of My AVAS System?
Yes. You can request the reporting history of your AVAS system by submitting a request to our support department at, https://support.myavas.com/. A representative will assist you within 1-2 business days of receiving your support ticket.
What Does Power Disconnect mean?
When you receive a power disconnect notification it means that your AVAS system has been disconnected from its power source. Your AVAS system will no longer report properly and requires maintenance. The best way to remedy this issue is to contact the ...
How Do I Setup Alert Notifications?
You can setup alert notifications in the app under the Notifications Settings tab. 1. Click on the top left Icon in the app 2. Select the Notifications Settings option. 3. Select the notifications you would like to receive and the toggle button will ...
Time In The App Is Incorrect
If the time your AVAS system is reporting is different than the time in your area is, there are a couple of reasons why this would occur: The time zone your AVAS system is set too is incorrect. This typically happens when a vehicle is purchased and ...